AllStarz Privacy Policy

At AllStarz Casino, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit AllStarz Casino.com, register an account, or use any of our services. AllStarz Casino is operated by Starscream Limited, a company incorporated in Saint Lucia under registration number 2023-00007, and licensed by the Kahnawake Gaming Commission under Client Provider Authorization no. 00952. By using our platform, you agree to the practices described in this policy.

Information We Collect

When you create an account with us at AllStarz, we collect information necessary to verify your identity, process transactions, and provide our gaming services. Whenever you complete allstarz casino login procedures or register for the first time, we gather the following categories of data:

• We collect your full name, date of birth, email address, phone number, and residential address during registration.
• We record your payment details, including deposit and withdrawal transactions made through Visa, Mastercard, Skrill, Neteller, SEPA, or cryptocurrency wallets.
• We track your gaming activity, including which allstarz slots and table games you play, session duration, and betting patterns.
• We collect technical data such as your IP address, device type, browser version, and geolocation to ensure compliance with our restricted markets policy.
• We store communication records when you contact our customer support team via live chat or email.

How We Use Your Information

We use the data we collect to operate AllStarz Casino safely and effectively. Our purposes include verifying your identity, preventing fraud, processing bonus eligibility, and delivering personalized promotions such as allstarz free spins and loyalty rewards. We also use your information to comply with anti-money laundering regulations, which may require enhanced due diligence, including proof of identity and source of funds, once cumulative deposits exceed €2,000.

Additionally, we may use your contact details to send you updates about new games, allstarz bonus offers, or changes to our terms. You can opt out of marketing communications at any time by adjusting your account preferences or contacting our support team.

Cookies and Tracking Technologies

Here at AllStarz, we use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. Cookies help us recognize returning players, streamline your allstarz casino online experience, and ensure our platform functions correctly across desktop and mobile browsers. You can manage or disable cookies through your browser settings, though this may affect certain website features.

Data Sharing and Third Parties

We do not sell your personal information to third parties. However, we may share your data with trusted partners who assist us in operating AllStarz Casino, including:

• We share data with payment processors to facilitate deposits and withdrawals across supported currencies including EUR, USD, AUD, CAD, and cryptocurrencies.
• We provide necessary information to regulatory authorities, including the Kahnawake Gaming Commission, for compliance and licensing purposes.
• We work with game providers such as Pragmatic Play, Betsoft, and Evolution to deliver our slots, live casino, and jackpot games, which may require limited data exchange for fraud prevention.
• We may disclose information when legally required, such as in response to a court order or law enforcement request.

Data Security

Our AllStarz platform employs industry-standard encryption and security protocols to protect your personal and financial information. We regularly review our systems to prevent unauthorized access, data breaches, or misuse of your data. Our games undergo independent RNG testing by iTech Labs, and our infrastructure is designed to safeguard both your privacy and the integrity of your gaming experience.

While we implement strong security measures, no online platform can guarantee absolute protection against all cyber threats. We encourage you to use strong passwords and avoid sharing your account credentials with others.

Your Rights Regarding Personal Data

Depending on your jurisdiction, you may have specific rights concerning the personal information we hold about you. We at AllStarz support your right to:

• Access the personal data we have collected about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account and associated data, subject to legal retention obligations.
• Object to certain processing activities, including direct marketing.
• Withdraw consent where processing is based on your prior agreement.

To exercise any of these rights, please contact our support team at support@AllStarz Casino.com. We will respond to your request within a reasonable timeframe in accordance with applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including regulatory, accounting, and dispute-resolution requirements. Transaction records, identity verification documents, and communication logs are typically retained for a minimum period required by our Kahnawake license and applicable anti-money laundering regulations.

International Data Transfers

As AllStarz Casino serves international, multi-currency, and multilingual markets across eight languages, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers are conducted with appropriate safeguards to protect your information, consistent with our obligations under our Kahnawake gaming license.

Please note that our services are not available to residents of certain restricted countries, as outlined in our Terms and Conditions. If you access AllStarz Casino from a restricted jurisdiction, your account may be suspended, and we reserve the right to withhold funds pending investigation.

Children's Privacy

Our services at AllStarz Casino are strictly intended for individuals who are at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an underage individual, we will take immediate steps to delete such information and close the associated account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer, including new features such as allstarz casino app functionality accessed via mobile browsers. We encourage you to review this page periodically. Continued use of AllStarz Casino after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please reach out to our support team, available 24/7 via live chat or email at support@AllStarz Casino.com. If your concern remains unresolved, you may escalate the matter to the Kahnawake Gaming Commission at [email protected]. We at AllStarz value transparency and are committed to addressing your privacy concerns promptly and fairly.